My Account Registration

SMUD Account Information

The Account number can be found on the upper right corner of your invoice/bill.

SMUD customers can use one of the following as an access code:

  • Last four digits of the primary Social Security Number on My Account
  • Customer Access Code obtained via a phone call to SMUD Customer Services at 1-888-742-7683

An access code is required for commercial customers prior to registering. In order to obtain an access code, please call SMUD's Commercial Contact Center at 1-877-622-7683. You will be asked to validate your access to the account and then receive your access code.

User Information

User ID Guidelines

  • Your User ID must be between 8 and 32 characters long
  • Your User ID can be any combination of letters and numbers
  • Your User ID should be something that is easy for you to remember

Password Rules

  • Between 6 and 32 characters long
  • Contains a number
  • Not too many repeating characters
  • Password confirmation should match

Challenge Questions

Your challenge questions will be used if you forget your password so please provide answers that are short enough that you can easily remember.

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